21 takabet Terms and Conditions
This document sets out all the terms, rights and responsibilities for using the 21 takabet platform. Please read it carefully before using our services.
Welcome to 21 takabet. These terms and conditions ("Terms") form a legally binding agreement between you and the 21 takabet platform. By using our services through the 21 takabet website, mobile application or any other channel, you are considered to have automatically agreed to these Terms.
If you do not agree with any part of these Terms, please stop using our services. 21 takabet reserves the right to change or update these Terms at any time. Continuing to use the service after updated Terms have been published will be considered acceptance of the new Terms.
If you have any questions about our services, you can find answers in our FAQ section.
Table of Contents
- 1. Eligibility and Age Requirement
- 2. Account Registration
- 3. Deposits and Withdrawals
- 4. Bonuses and Promotions
- 5. Betting and Gaming Rules
- 6. Responsible Gaming
- 7. Privacy and Data Protection
- 8. Code of Conduct and Prohibited Activities
- 9. Account Suspension
- 10. Limitation of Liability
- 11. Changes to Terms
- 12. Contact
1. Eligibility and Age Requirement
To use 21 takabet services, the following eligibility conditions must be met. Failure to comply with these conditions gives 21 takabet the right to close the account immediately.
Age Requirement
To open an account and use 21 takabet services, the applicant must be at least 21 years old. Identity documents may be required for age verification, and withdrawals may be restricted until verification is complete.
Individual Registration
Each person may open only one account. Multiple accounts under the same person's name, multiple accounts from the same IP address, or accessing the service through a proxy or VPN is strictly prohibited.
Account in Your Own Name
All details on the account — name, mobile number, payment method — must belong to the account holder. Operating an account under someone else's identity or on behalf of another person is prohibited.
Technical Requirements
An active mobile number and internet connection are required to use the service. 21 takabet services are also available through Android and iOS applications, which can be obtained through official channels.
2. Account Registration and Management
It is mandatory to provide accurate and truthful information when registering an account with 21 takabet. Providing false or misleading information may result in the account being closed immediately and the balance being forfeited.
2.1 Registration Process
During registration, you must provide a valid mobile number, full name and a strong password. The mobile number will be verified through OTP confirmation. The account will not be activated until the registration process is complete.
2.2 Account Security
2.3 Identity Verification (KYC)
21 takabet may request identity verification of the account holder at any time for security purposes. Failure to respond to this request may result in the withdrawal process being temporarily suspended.
Important: If the same person or family members operate accounts from the same device or network, 21 takabet must be informed in advance. Otherwise, the accounts concerned may be flagged as duplicates.
3. Deposit and Withdrawal Policy
21 takabet offers deposit and withdrawal services through popular mobile wallet providers in Bangladesh. All financial transactions are secured with SSL encryption.
3.1 Deposits
- Accepted payment methods: bKash, Nagad, Rocket, Upay.
- The minimum deposit amount is ৳100 — this limit applies to each payment method.
- The mobile number used at the time of deposit must match the number registered on the account.
- Deposits from third-party accounts will not be accepted and such transactions will be returned.
3.2 Withdrawals
- The minimum withdrawal amount is ৳500.
- Withdrawals can only be made through the same method used for the deposit: bKash, Nagad, Rocket or Upay.
- The withdrawal process generally takes between 15 minutes and 2 hours to complete.
- Bonus funds cannot be withdrawn until the bonus wagering requirements have been met.
Note: In cases of suspicious financial activity, 21 takabet reserves the right to hold withdrawal requests until additional verification is completed.
4. Bonus and Promotion Terms
21 takabet offers various types of bonuses and promotional offers. Each bonus has specific terms and conditions that must be followed.
4.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000, and ৳1,000 × 20 = ৳20,000 must be wagered before withdrawal.
4.2 General Bonus Rules
5. Betting and Gaming Rules
21 takabet offers sports betting, live casino, slots, fishing games and various other gaming services. The following general rules apply to each category.
5.1 Betting Decisions
A confirmed bet or wager cannot be cancelled. Once a bet or game has started, there is no option to change it for any reason. The user is solely responsible for their own decisions.
5.2 Technical Issues
If a game or bet is left incomplete due to server problems, internet disconnection or other technical faults, 21 takabet will investigate the incident and make a decision based on server records. This decision will be considered final.
5.3 Winnings Payment
- The winning amount will be credited to the account after the official result of the game or event is announced.
- 21 takabet reserves the right to void winnings arising from erroneous odds or game settings.
- If a sports event is cancelled or postponed, the stake for that bet will be refunded at the original amount.
5.4 Maximum Win Limit
A maximum win limit from a single bet may be set for each game or category. This limit may vary by game or category, and 21 takabet may change this limit at any time.
6. Responsible Gaming Policy
21 takabet believes that gaming should be a form of entertainment. We encourage our users to play responsibly and take an active role in preventing problematic gambling behaviour.
Full details of all self-control tools and support are available on our Responsible Gaming page.
6.1 Self-Control Features
- Deposit Limit: Users can set a maximum daily, weekly or monthly deposit limit.
- Betting Limit: A feature is available to set a maximum amount per single bet.
- Session Limit: A maximum duration can be set for each gaming session.
- Self-Exclusion: Users can request to temporarily close their account for a set period of time.
6.2 Protection of Minors
It is strictly prohibited for anyone under the age of 21 to hold a 21 takabet account. Parents and guardians are advised to use parental control software to prevent minors from accessing online gaming sites.
Need help? If you are experiencing gambling-related problems, contact our 24-hour customer support in Bangla. We are always ready to provide the right support and guidance.
7. Privacy and Data Protection
21 takabet places the highest importance on protecting your personal information. Our detailed policy on how data is collected, used and stored is set out on our Privacy Policy page.
7.1 Data Collection
For the purpose of registration and service delivery, 21 takabet collects names, mobile numbers, transaction details and device information. This information is used solely for operating the service, ensuring security and meeting legal obligations.
7.2 Data Security
All personal and financial information is kept secure through SSL encryption. 21 takabet never discloses your password or full payment details to third parties.
7.3 Cookies Policy
Our website uses cookies to improve services and personalise the user experience. Continuing to use the site will be considered consent to the use of cookies.
8. Code of Conduct and Prohibited Activities
All users of the 21 takabet platform must follow the code of conduct below. Breaching these rules may result in permanent account closure.
Strictly Prohibited Activities
- Playing games using automated software, bots or scripts
- Applying any strategy for bonus fraud or bonus abuse
- Money laundering or any illegal financial activity
- Sharing an account with another user
- Intentionally exploiting technical faults on the platform
Cautionary Matters
- Misconduct or threats directed at customer service staff
- Attempting to deposit or withdraw using false information
- Transactions across multiple profiles from the same bank or mobile account
- Attempting unauthorised access to another user's account
- Conducting coordinated activity against the platform
9. Account Suspension and Closure
21 takabet reserves the right to temporarily or permanently close an account without prior notice in the following circumstances:
If an account is closed, any eligible balance will be returned after identity verification and investigation are completed. However, for accounts closed due to rule violations, 21 takabet reserves the right to forfeit the balance.
10. Limits of Liability
21 takabet is committed to providing the highest quality service. However, 21 takabet will not be liable for any loss in the following situations:
- Loss caused by internet disconnection or issues with the user's device.
- Account damage resulting from unauthorized access by a third party, where the user themselves disclosed their information due to their own negligence.
- Service unavailability during server maintenance or emergency upgrades.
- Financial loss resulting from the user's own decisions in games or betting.
- If the user falls victim to identity theft or fraud, provided it was not caused by a flaw in 21 takabet's security systems.
21 takabet provides its services on an "as is" basis. We do not guarantee uninterrupted service on the platform, but any disruption will be resolved as quickly as possible.
11. Terms and Conditions Changes and Updates
21 takabet reserves the right to partially or fully change these terms and conditions at any time. For significant changes, an effort will be made to notify users in advance via the mobile number provided on the account or through app notifications.
Continued use of the service after updated terms and conditions are published on the website will be considered acceptance of the new terms. Therefore, it is advised to review this page regularly.
Note: To learn more about 21 takabet and our company information, please read our About Us page.
12. Contact and Support
If you have any questions, comments, or complaints about these terms and conditions, please contact the 21 takabet customer service team. Our support team provides service in both Bengali and English, seven days a week, 24 hours a day.
Live Chat
Speak with us directly on live chat. Get immediate help with any issue.
Email Support
For detailed questions or complaints, contact us by email: [email protected]
Support Hours
Our customer service team is active 24/7. Support is available in both Bengali and English.
These terms and conditions were last updated in 2025. Using 21 takabet's services means you have read and fully accepted all clauses of these terms and conditions. The service is for users aged 21+ only.